Why Merchants

Merchants remains the dominant foodservice distributor in the USVI, BVI, and Leeward Islands. We are the leader in experience, size, and coverage that spans close to 50 years.

Our VISION

Grow to be the largest foodservice distribution company in the Caribbean Region by continually SATISFYING our customers EVERY day and in EVERY way, better than any of our competitors.

Our MISSION

To lead the Caribbean region by delivering QUALITY products and VALUE ADDED solutions driven by innovation and logistics excellence.

photo-1468413253725-0d5181091126-01This concentration on quality products and service has earned the company loyalty and trust from its customers and its vendors. Customers know they can depend on the stable, dedicated and experienced staff, many of who have more than a decade of service as part of the Merchants family. In addition to EXCELLENT service and QUALITY products, we are a “one-stop shop” providing over 10,000 frozen, chill, and dry items from well known, trusted brands.

Our infrastructure at all locations is unrivaled as it maintains the integrity of the “cold chain” from the manufacturer to our Florida facility to our island warehouses and finally to the end-user. All of the warehouses have a large refrigerated dock with dock seals for shipping and receiving. As a result, cargo is delivered to the customer’s door maintaining the same quality as where it was produced. Each location boasts a fleet of refrigerated trucks to deliver to our customers, assuring that a quality product is delivered.

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